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Appointments

consultAll consultations are by appointment. We offer an online booking service which is accessible 24 hours per day. You will need to register for this at reception, please bring photo id with you.  All routine appointments available for GPs by phone are also bookable online.

Please remember that an appointment at Stokewood or Old Anchor Surgery is for 10 minutes for ONE PERSON ONLY. A separate appointment should be made for each patient attending.

To help the doctors keep to time, If you have more than one health issue to discuss, please talk to the receptionist about booking a double appointment.

If you are unable to keep your appointment please inform us as soon as possible.

Appointment Options

 

Routine:
A 10 minute appointment with patient’s usual doctor.  Appointments, subject to availability, can be booked at both Stokewood Surgery and Old Anchor branch surgery.
You can also book a routine 15 min appointment at our hub site at Badger Farm Surgery. This service is open from 5pm to 8pm every evening and at weekends.  Please see details below.
Telephone:A 5 minute booked telephone consultation.  Normally with patient's usual doctor but may be duty doctor  if required same day.
Urgent:
We offer an urgent morning clinic for patients who require a same day/urgent appointment. Patient may be offered an appointment with a GP, nurse practitioner, practice nurse or HCA depending ont the medical condition you are presenting with.  Please note, we do not offer any urgent appointments at Old Anchor Surgery. Full details below.
  

Urgent Appointments

We offer an urgent morning clinic for patients who require a same day/urgent appointment. Patient may be offered an appointment with a GP, nurse practitioner, practice nurse or HCA depending on the medical condition you are presenting with.  Please do not use this service inappropriately, which will prevent other patients seeing one of our duty team.  Our receptionists are fully trained and will ask you basic questions to ensure you are put with the appropriate clinician.  Please note, we do not offer any urgent appointments at Old Anchor Surgery. The service is a NOT a walk-in clinic.   A record of patients invited to attend is kept.

We respectfully request patients do not attend earlier than the time offered as this will just prolong the wait and clog up the waiting room and car park.

Routine Appointments - Badger Farm Winchester (MHH Hub)

If you are able to travel and would like to be seen in the evenings or weekends, we have routine appointments available within one day at our hub site at Badger Farm Surgery, Winchester (this is located at the back of the Badger Farm Sainsburys car park).  Appointments are offered with GPs and other healthcare professionals.  Mid Hampshire Healthcare, who operate this service, are running this for patients of practices are who part of this group.  The appointments are for 15 minutes and the healthcare professional will have access to your own GP records and be able to arrange blood tests and other investigations and make referrals.  All consultation notes and results will go into your GP record.  Appointments are available from 5pm to 8pm every day and over the weekend.  Appointments are booked via our reception staff.

Currently wait times are very short with appointments available the following day.

Telephone Advice

Urgent telephone advice will be given either by the duty nurse or duty doctor. You may be asked the nature of the problem and for your telephone number so that we can call you back.

We also offer telephone consultations with your usual doctor and these can be booked in advance as for routine consultations.

 

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