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Duty Team System/ Urgent Morning Clinic

 

In order to meet the demand for same day urgent appointments, we are changing the way we manage urgent appointments as the sit and wait system is now overloaded.  If you are unable to wait for a routine appointment our fully trained reception team will take the details of your condition and offer you an appointment with an appropriate healthcare professional. This may be one of our GPs, nurse practitioner, practice nurse or healthcare assistant.  

The service is a NOT a walk-in clinic, patients are required to ring so that an assessment can be made and an appropriate appointment offered.  A record of patients invited to attend is kept.

We respectfully request patients do not attend earlier than the time offered as this will just prolong their wait and clog up the waiting room and car park.

If you are not willing to attend or consider your condition can wait for a more convenient day, we respectfully request that you book a routine or acute appointment. 

Please make it clear to the receptionist if you require urgent telephone advice only.

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