Patient survey October 2019
Please take our patient survey and let us know your views - thank you.
Updates now available to view by going to Privacy Notices - including a version of children.
Text Messaging Service
Chain SMS is….. A system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us.
Some examples of how we may use it…..
Reminders or notifications (eg prescription to collect)
Responding to queries/e-consults
Letting you know we tried to call
Sending you advice at the end of a consultation
The practice name will always be at the bottom of the message. You won’t be able to reply to them. Please help us to help you by keeping your number up to date. If you don’t want us to contact you in this way, please let us know.
Hub Locations - for extended access to GP, practice nurse and healthcare assistant appointments at weekends and evenings
Hub locations available to patients at Stokewood are:
Botley Surgery, Mortimer Road, Botley, Southampton
Badger Farm Surgery, Winchester (in the Sainsbury car park)
Abbeywell Surgery, Great Wall Road, Romsey
Andover War Memorial Hospital, Andover
To book an appointment, please contact our reception team at Stokewood on 023 80692000
Training Practice Status
Stokewood Surgery is a training practice. We will be offering appointments with fully qualified doctors who are doing further training to become experienced GPs. These doctors are called Registrars. We currently at two working at Stokewood, Dr Alex Cook and Dr Matt Rose. Our surgery trainers are Dr Lloyd and Dr Jacobs.
Home Blood Pressure Monitoring
For patients who require to take home blood pressure readings, we have a new calculator tool has been set up using an excel spreadsheet. This will enable patients to record their readings onto the spreadsheet which will then calculate their average BP. Unfortunately we have not be able to make this available via our website at the present time, but we can email it out to you and you will be able to return it via email to our generic email box WHCCG.firstname.lastname@example.org. Please email or ask at reception if you would like a copy of the excel spreadsheet sent to you. Blood pressure monitors are also available to purchase from the Surgery at reception.
Dementia Friendly Accreditation
we are delighted to report that Stokewood (and Old Anchor) Surgery has been accredited by our CCG as a Dementia Friendly Practice. To achieve this all staff have received training in Dementia Awareness and the practice has been engaging with our PPG to get feedback on how we may improve communication with patients suffering from dementia. The practice is also in the process of getting accreditation from the Dementia Action Alliance. We always more feedback and input from all patients, have your say by joining our PPG or passing your comments onto us using our feedback form.
Infection Control Annual Statement - 2018
Response from Dr Shelly & Partners on the Draft Local Development Plan 2011-2036