You may drop your repeat prescription request into Old Anchor Branch Surgery, use our online ordering system or email your requests to: WHCCG.StokewoodSurgery@nhs.net Please allow 72 (working) hours for your prescription to be ready to collect.
We request that patients dropping in prescriptions at Old Anchor sign up with a pharmacy of their choice (this can be local to your home or your place of work or near a carer, friend or relative who collects your medication). This will ensure you prescription goes directly to the pharmacy you choose as occasionally the branch surgery may close due to staff shortages.
If the branch surgery is closed and you require a repeat prescription urgently, you will need to collect a prescription from Stokewood Surgery. If you do not allow enough time for the prescription request to be processed you will need to collect it from Stokewood Surgery. signing up with a pharmacy of your choice, and allowing enough time for us to process repeat prescriptions, will avoid this issue.
Please check the time needed by your pharmacy to make up your prescription and add this to the 72 hours (3 working days) we require to process a routine repeat prescription request.