Online Appointment booking
If you have online access, you can now book all GP appointments and some nurse and HCA (blood test) appointments via our online system. All GP appointments are available to book via this system and as you can access this 24 hours a day, you will get immediate access to any appointments cancelled by patients - which can happen outside our opening hours now we use text message reminders. Avoid the telephone queue by using our online service. If you are not already registered, it takes just five minutes by popping into Stokewood and completing a form, you will need two forms of ID, one should have your photo on it. One also needs to be a utility bill or bank statement no more than 3 months old to confirm your address.
Disruption due to building works
The long awaited two room extension to the front right hand side of our building,and enlargement of our waiting room commences this week, 28th October. Four new car parking spaces will also be created. Please bear with us during the building work, which is anticipated to last 17 weeks, as there will be a loss of car parking spaces during this time, some noise and disruption plus reduced access to our front doors. Thank you. More details of the work will be in our newsletter. Please pick one up when you visit the surgery or sign up to receive these automatically as soon as they are available.
Patient survey 2019 - results
Results of our survey which ran throughout October have now been published. Thank you to everyone who took the time to complete this. We will be reviewing an action plan based on the feedback received.
Updates now available to view by going to Privacy Notices - including a version of children.
Text Messaging Service
Chain SMS is….. A system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us.
Some examples of how we may use it…..
Reminders or notifications (eg prescription to collect)
Responding to queries/e-consults
Letting you know we tried to call
Sending you advice at the end of a consultation
The practice name will always be at the bottom of the message. You won’t be able to reply to them. Please help us to help you by keeping your number up to date. If you don’t want us to contact you in this way, please let us know.
Hub Locations - for extended access to GP, practice nurse and healthcare assistant appointments at weekends and evenings
Hub locations available to patients at Stokewood are:
Botley Surgery, Mortimer Road, Botley, Southampton
Badger Farm Surgery, Winchester (in the Sainsbury car park)
Abbeywell Surgery, Great Wall Road, Romsey
Andover War Memorial Hospital, Andover
To book an appointment, please contact our reception team at Stokewood on 023 80692000
Training Practice Status
Stokewood Surgery is a training practice. We will be offering appointments with fully qualified doctors who are doing further training to become experienced GPs. These doctors are called Registrars. We currently at two working at Stokewood, Dr Alex Cook and Dr Matt Rose. Our surgery trainers are Dr Lloyd and Dr Jacobs.
Home Blood Pressure Monitoring
For patients who require to take home blood pressure readings, we have a new calculator tool has been set up using an excel spreadsheet. This will enable patients to record their readings onto the spreadsheet which will then calculate their average BP. Unfortunately we have not be able to make this available via our website at the present time, but we can email it out to you and you will be able to return it via email to our generic email box WHCCG.email@example.com. Please email or ask at reception if you would like a copy of the excel spreadsheet sent to you. Blood pressure monitors are also available to purchase from the Surgery at reception.
Dementia Friendly Accreditation
we are delighted to report that Stokewood (and Old Anchor) Surgery has been accredited by our CCG as a Dementia Friendly Practice. To achieve this all staff have received training in Dementia Awareness and the practice has been engaging with our PPG to get feedback on how we may improve communication with patients suffering from dementia. The practice is also in the process of getting accreditation from the Dementia Action Alliance. We always more feedback and input from all patients, have your say by joining our PPG or passing your comments onto us using our feedback form.
Infection Control Annual Statement - 2018
Response from Dr Shelly & Partners on the Draft Local Development Plan 2011-2036