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GOV.UK: coronavirus – guidance and support
Government information and advice.
During the coronavirus, we will not be giving repeat prescriptions out in paper. To protect our staff please sign up for our online access service. Ring our reception staff to register. Alternatively whilst waiting for your online registration, email your prescription to us on WHCCG.firstname.lastname@example.org.
You will need to nominate a pharmacy to receive your repeat prescription as no paper prescriptions will be given out.
We do not accept requests by phone.
Old Anchor Surgery is closed to the public at the present time. No prescription drop off service is available at this site. Please drop to Stokewood Surgery or Wainwrights Chemist during this coronavirus outbreak.
To protect stock levels and ensure patients can get supplies of medication, we will not be issuing repeat prescriptions early and you may find some products will be issued in limited numbers during the coronavirus outbreak. Please do not panic, supplies are coming in all the time and you will get the medication you require but you may need to collect it in smaller quantities. Please do not phone the surgery to ask for more or larger supply as this is out of our hands. Pharmacies are extremely busy and you may need to queue. Please follow the recommendations on social distancing when queuing for the pharmacy, supermarket or wherever you find a queue. Keep yourself and the staff safe.
Stokewood Online Prescription Ordering Service
Please allow 72 hours (excluding Saturday/Sunday and bank holidays) for preparation and signature.
Collection services are offered by:
Electronic repeat/batch prescriptions - if you are on long term stable medication, you may be eligible for this service making it easy for you to pick up your prescription without having to request it from your GP for up to one year. Details in the leaflet below.
Electronic Batch Prescriptions
Do your medications run out at different times? If so, speak to our medicines adviser, contact her via the main surgery telephone number. Aligning your prescription requests will save you and the NHS time and money avoiding multiple requests and over ordering of medicines which may later be discontinued or go out of date.Would you benefit from pre-paid prescriptions? Find out in our by checking our prescriptions fees information.
You may email requests to: WHCCG.StokewoodSurgery-Prescriptions@nhs.net This service is not for urgent requests.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a prescription prepayment certificate. Please speak to your local pharmacy or contact the telephone advice and order line 0845 850 0030 or use the online service below.
Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
NO PRESCRIPTIONS MAY BE DROPPED TO OLD ANCHOR AT THE PRESENT TIME. THE PRACTICE IS CLOSED TO THE PUBLIC. IF YOU NEED TO DROP A PAPER PRESCRIPTION IN, PLEASE GO TO WAINWRIGHTS CHEMIST OR TAKE TO STOKEWOOD SURGERY IN FAIR OAK.
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